ABOUT US
Our Story
Credencare was not built around a business opportunity. It was built around a problem we saw happening in Indian healthcare every single day and a belief that it could be solved with the right combination of expertise, integrity, and commitment.
On one side, we saw hospitals – genuinely good hospitals with capable doctors and dedicated staff struggling to achieve NABH accreditation because they lacked structured quality systems, proper documentation practices, and the expertise to translate their good work into the language of compliance. NABH accreditation was a goal many had, but a process very few understood well enough to navigate alone.
On the other side, we saw patients from across the developing world travelling to India for medical treatment – sometimes well-guided, often not. Patients arriving without proper coordination, facing language barriers, receiving different cost estimates at every turn, and having no one to genuinely advocate for them inside an Indian hospital system.
Credencare was created to solve both those problems. Not as a checkbox exercise, but as a genuine service driven by professionals who care about the outcome for every hospital and every patient we work with.
What We Stand For
Accredited Care
Every hospital in our network meets rigorous quality standards. We partner only with hospitals that carry recognized accreditations such as JCI (Joint Commission International) and NABH (National Accreditation Board for Hospitals), ensuring that the care you receive meets international benchmarks for safety and quality.
Global Reach
Our patients come from Bangladesh, Afghanistan, Nepal, Nigeria, Kenya, Ethiopia, Iraq, Uzbekistan, and many more countries. We understand the unique needs, cultural nuances, and practical challenges of patients traveling from each of these regions. Our global reach is not just a claim – it is reflected in every translator on our team, every airport coordination we arrange, and every language in which we answer the phone.
Our Mission
To make quality healthcare credible, accessible, and seamless for every hospital that strives to serve its patients better, and for every patient who travels to India trusting that they will receive the best care the country has to offer.
Our Vision
To be India’s most trusted name in healthcare quality consulting and medical tourism facilitation- recognized not just for results, but for the honesty, rigour and human care that drives every engagement.
Our Values
- Integrity – We tell you the truth, even when it is inconvenient. No overselling, no false promises.
- Expertise – We invest continuously in staying current with NABH standards, accreditation updates, and global medical tourism best practices.
- Accountability – When we take on a client hospital or patient we own the outcome. We do not pass the buck.
- Patient Centricity – Every decision we make, every hospital we partner with, every process we design starts with one question: is this genuinely good for the patient?
- Transparency – Our processes, our timelines, and our limitations are all communicated clearly and upfront.
Our Team
Credencare’s team brings together professionals from clinical medicine, hospital administration, international patient coordination, healthcare quality consulting, and healthcare communications. Our NABH consultants have direct experience working inside Indian hospitals. not just advising from the outside, which means they understand the operational realities that textbook approaches often miss.
Our medical tourism coordinators combine clinical literacy with genuine interpersonal skill. They are trained to work with patients, who may be frightened far from home and dealing with a language barrier and to provide the kind of calm, informed support that turns a daunting experience into a manageable one.
Our Commitment
to Quality
We practice what we preach. Credencare itself operates to high standards of documentation, process consistency, and client communication. The same rigour we bring to our hospital clients, we apply internally. Every engagement is managed with a structured plan, regular milestone reviews, and clear accountability at every stage.
We also believe in long-term relationships – not transactional ones. Many of the hospitals we have helped achieve NABH accreditation continue to work with us for surveillance support and ongoing quality improvement. Many of the patients we have guided through their first medical journey in India return to us or refer their family members for subsequent care
Partner with Credencare
Whether you are a hospital administrator considering NABH accreditation, a referring doctor in Africa or the Middle East looking to connect your patients with India’s best specialists, or a patient beginning to explore treatment options – we would be honoured to speak with you.
About Credencare
Credencare connects international patients with India’s finest accredited hospitals – and helps Indian healthcare providers earn the NABH accreditation they deserve. Whether you are seeking life-changing treatment or striving to raise your hospital’s quality standards, we are your dedicated partner at every step.
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Quick Contact
Phone : +91 76880 20957
Email : info@credencare.com